Provide accurate details
Names, phone numbers, tracking numbers and item descriptions must be correct.
Legal
Terms & Conditions
Service terms for Titan Impex Shipping customers using air shipping, sea shipping, assisted shopping, quote support and tracking services.
Last updated: May 24, 2026
Confirm item eligibility
Some items may be restricted, regulated, delayed or refused.
Rates may vary
Charges depend on weight, volume, handling, insurance and destination needs.
01
Service Scope
Titan Impex Shipping provides logistics support for USA to Kenya shipping, including air freight, sea cargo, package receiving, assisted shopping, quote support and customer shipment updates.
02
Customer Responsibilities
Customers are responsible for providing accurate names, phone numbers, tracking numbers, item descriptions, declared values, delivery details and any documents needed for customs or shipment handling.
03
Quotes, Rates and Charges
Published rates are for general guidance and may change based on weight, volume, item type, destination, customs requirements, storage, handling, insurance, delivery requests or other service needs.
04
Restricted and Regulated Items
Some items may be restricted, regulated, delayed or refused. Customers should confirm item eligibility before purchasing or sending goods to a Titan Impex receiving address.
05
Transit Times
Transit estimates are not guarantees. Weather, carrier schedules, customs processing, documentation issues, holidays and other conditions may affect delivery timing.
06
Claims and Support
Customers should contact Titan Impex promptly with shipment concerns, supporting documents, receipts, tracking details and photos where applicable so the team can review the issue.
Keep Records
Save receipts, tracking numbers, item descriptions and photos where applicable.
Ask Early
Contact Titan Impex before purchasing or sending items that may need special handling.
Related legal page
See how customer information is handled
Questions about terms? Contact titanimpexusa@gmail.com.